Support and Help Channels

  • 1 hour ticket response time

  • A 60 minutes Inquiry Response Guarantee

  • Each ticket that you submit to our tech help and support crew will be responded to within less than one hour. All standard problems are going to be resolved straight away. Nevertheless, if the support inquiry you have submitted calls for some help from a licensed administrator, we’ll send the ticket to him and will notify you about the postponement.

  • Top quality support service

  • Professional Tech Help And Support Service

  • We give you around the clock customer help and support by using a ultra–fast ticket solution included in your Control Panel. You’ll be able to write to us anytime about any of the applications that come pre–configured on your virtual server, such as the desired Linux OS version, the server management panel and our custom designed Website Control Panel.

  • Intuitive help center

  • An Intuitive Help Zone

  • In the Website Control Panel that is included free–of–charge with your virtual server, you can easily find an instructive Help zone, consisting of all you need to have knowledge of when administering your internet sites and applications. We have integrated a range of how to content articles and video guides that display the primary site supervision responsibilities in an easy to read manner.