1 hour ticket response
Traffix Web’s team of technicians is committed to giving quick answers to all your inquiries. We’ll review your tech support ticket the instant it is delivered and will get back to you with a solution to your problem within maximum one hour after the trouble ticket submission. In reality, our average trouble ticket response time is twenty minutes.
A Topflight Help Desk Support Service
We’ve got a team of web hosting support engineers who are prepared to respond to all your queries every time you need assistance. The vast majority of our client service staff members have many years of experience in the Linux cloud packages business, which means that you can constantly rely on swift and detailed answers to your requests.
A User–Friendly Help Center Section
In the Website Control Panel you can find an easy–to–browse Help Center section where you can find quick suggestions on how to use our services. You can see the answers to your queries in the F.A.Q. database, find more information in the web hosting account management articles or watch the how–to video tutorials.