Customer Support Channels
A 1–hour Response Guarantee
Delivering top quality support prompt is our main priority, so that we backup each Linux cloud packages plan with a 1–hour ticket answer warranty. After you post a ticket or send us an e–mail, our customer tech support crew will try their best to provide the most satisfactory answer to your problem and to offer you guidance quickly.
A Top–quality Support Service
It is easy to email us 24x7x365 with any issue you could have associated with our solutions. We’ve experts present most of the time to give guidance when necessary. You’re able to use the ticket system or send us an email at any time, alternatively you can pick–up the phone or use the live chat within business hours.
An Intuitive Help Section
Traffix Web has incorporated a comprehensive practical knowledge base into the Control Panel so that you could get hold of very helpful step–by–step details any time. Each area of the Control Panel features its own contextual support area displaying a variety of how–to posts. We have also made educational videos to offer you with a much better visual representation of the correct way to complete any presented procedure.